GTA Home Care Transparency Report 2026

We reviewed the websites of 468 verified home care agencies across the GTA and major Ontario cities and recorded what each one is willing to tell a family before the phone call: prices, languages, availability, services, and coverage. This is what we found.

Published 2026-07-18 · HomeCare Compass · First annual edition

Key findings

  • Only 22 of 468 verified Ontario home care agencies (5%) publish an hourly rate on their website.
  • The 22 published rates range from $22 to $60 per hour.
  • Just 17% list the languages their caregivers speak, in a region where most seniors' families search in more than one language.
  • 66% advertise 24/7 availability. 29% do not say either way.
  • Of 709 Ontario businesses that present as home care, 34% failed verification: staffing firms, clinics, equipment retailers, residences, and duplicate listings.

Pricing is the biggest blind spot

Families comparing home care want one number first: what an hour of care costs. Almost no one publishes it. 22 of 468 agencies (5%) list an hourly rate anywhere on their site. Everyone else quotes by phone, usually after an assessment. The rates that are public span $22 to $60 per hour, which shows how much room there is between the low and high end of this market.

AgencyPublished rate
Tuktu Care$22/hr
Trinity Homecare$24-31/hr
Eugenecare Inc.$26/hr
CarePro Solutions$28/hr
Gentle Angels Homecare$30/hr
SENIORS MATTER$30/hr
Sovereign Ease Home Healthcare Services.$30/hr
REPUTE Home &$30/hr
Mariah and Friends Home Healthcare Squad$30/hr
RN Private$35/hr
Carelee Health Technologies$35-55/hr
At Your Home Compassion Care$35/hr
RT Medical Home Care Mississauga$35/hr
Hanle Healthcare$35/hr
MedEra Care$35-58/hr
ProHome Health$35/hr
At Your Service for Seniors$39/hr
Big Hearts$40-50/hr
Design For Your Life Well at Home$40-75/hr
Choice Homecare$40/hr
Caregiver Home Care$40/hr
premierelder$60/hr

For typical Ontario price ranges by type of care, see our home care cost guide.

What agencies disclose, and what they leave out

Share of the 468 verified agencies whose websites state each detail:

States service area84%
Lists conditions supported77%
Advertises 24/7 availability66%
Lists caregiver languages17%
Publishes an hourly rate5%

Coverage claims are nearly universal, and most agencies describe the conditions they support. The gaps are the details that decide whether an agency actually fits: price, language, and whether anyone answers at 2 a.m. Among the 81 agencies that do list languages, the most common after English are French, Spanish, Chinese, and Arabic.

The service landscape

What the 468 verified agencies say they offer:

Personal care94%
Companionship86%
Nursing69%
Respite care66%
Palliative & end-of-life care58%
Dementia & Alzheimer's care58%
Meal preparation53%
Housekeeping47%
Live-in / 24-hour care47%
Post-surgical care46%
Medication management40%
Transportation35%

Personal care and companionship are near-universal. The tighter markets are clinical and intensive care at home: nursing, dementia care, and live-in coverage. If you need those, your real shortlist is a fraction of the directory, which is worth knowing before you start calling.

Verified providers by city

Agencies physically located in each city (many also serve surrounding areas):

CityVerified agencies
Mississauga46
North York31
Hamilton26
Scarborough21
Etobicoke17
Richmond Hill17
Ottawa17
Oakville17
London16
Markham14
Brampton14
Oshawa11
Barrie10
Burlington10
Newmarket9
Kitchener9
Guelph9
St. Catharines8
Niagara Falls8
Windsor8
Toronto8
Cambridge8
Whitby7
Greater Sudbury7
Kingston7
Woodbridge6
Ajax6
Brantford6
Milton6
Thornhill5
Nepean5
Belleville4
Thunder Bay4
Vaughan4
Cobourg4
Orillia3
Pickering3
Ontario3
Peterborough3

Methodology

We started with 5,569 Google Maps listings for home care search terms across 35 cities in the GTA and major Ontario centres. After removing duplicates, closed businesses, and listings with no usable details, we read 904 provider websites. 709 presented themselves as in-home care. Each of those was screened again, by a second automated review plus manual spot checks, and 241 were rejected or consolidated, including:

That left 468 verified in-home care agencies, the basis for every number in this report. Disclosure stats reflect what each agency publishes on its own website, not what it may offer when asked. Details change, so treat individual figures as a snapshot. The full inclusion criteria are described in how we verify listings.

Cite this report

You are welcome to cite or reproduce these findings with attribution:

HomeCare Compass. GTA Home Care Transparency Report 2026. https://homecarecompass.ca/gta-home-care-transparency-report-2026/

Journalists, researchers, and community organizations can request the underlying data or a regional breakdown at hello@homecarecompass.ca. This is the first edition of an annual series.

For families, the practical companion to these findings is our Ontario home care guide: how the public system works, what private care costs, and the questions that fill the gaps agencies leave open.